Posts Tagged ‘Project Management’

Trailer-Ready Technology

March 9, 2011

Here’s my perspective on the state of technology in construction today; it’s upside down. No matter what the application, (design, project management, punchlists, etc.) the universal theme of innovation in our industry centers around delivering “office-ready” applications to the jobsite with a mobile device.

What’s that you say? You have a tablet that puts your model, your schedule, your email and a ton of other information, right in the palm of your hand? There’s no refuting that technology gives us unprecedented access the critical information when and where you need it. But stop swiping and pinching your screen for a moment and take a look around you. Your standing in the mud! There’s a welder making sparks over your right shoulder, with the backup alarm from a loader blaring in your left ear. Is this the time and place for you to reply to that RFI response? Since you’re out on the jobsite, don’t you think you should focus your attention on the operations that are happening around you? After all, seeing is believing and there is no replacement for seeing actual construction in process (or recently completed) with your own eyes.

Let me clarify what I mean about technology in construction being upside down. All mobile applications have one fatal flaw. People. In that, every application ultimately relies on a human being for inputting new information by observing a condition and then relaying their impression of that condition, usually in text, but sometimes with the help of some other media (photo, audio, video, etc.)

What’s wrong with this use case:

  • There’s only one perspective. That of the person holding the mobile device.
  • The media provided is single purposed and dead-ended. It exists to support the observation and if you are not part of the audience interested in that observation, you would not have otherwise seen/heard the media.
  • As I alluded to before, this process is a grossly inefficient use of the user’s time. It’s also terrible way to capture ground-level data.

And furthermore:

  • There are far more people on site without that mobile device loaded with the same application than there are with that device/app. i.e. There are more people observing conditions on the ground than there are people capable of recording/reporting the conditions.
  • Wouldn’t it be better if the supporting media were available and searchable to anyone involved with the project for them to review for any number of purposes?
  • The conditions on the ground at that moment in time will, most likely, never exist again but could, quite possibly, be very important to a number of different people months or years later.

It is for these reasons that Geedra has embraced a new philosophy towards innovation in the construction world. We call it Trailer-Ready Technology™(TRT). The objective of TRT is to embrace the first-person perspective of individuals on the ground to capture 100% of observable information at the time of occurrence in order to deliver on-demand accessibility at any time in the future.

These are the guiding principles of TRT:

1. First, get the media

Geedra cannot accomplish anything without the recorded media. Identify and address any and all obstacles that might discourage a Geedra user from moving his/her media from a local device to a Geedra application. 

2. Design to accommodate existing behavior

Geedra applications should offer new users productivity improvements from the first time they log in. The interface should be inviting and next actions obvious.  Geedra applications should not require new users to modify their behavior in order to use them.  Asking people to change behavior in order to use your solution is the same as asking them not to use your solution.  However, once they have begun using their Geedra application, the application should incent them to explore new behavior.

3. No Typing

Typing should be the last option considered for data input.

4. Avoid dedicated hardware solutions

Users don’t like change. If you ask them to change and then hand them a new piece of hardware, that hardware can become the focus of their displeasure. It is better to initiate a change in behavior through their existing hardware and in order to ease the transition. If dedicated hardware is necessary, introduce it later after the new behavior becomes routine and ensure that it delivers a significant jump in productivity.

I’ll provide more details about our application in future posts. For now, keep your eyes open and watch out for that loader. Those things can leave a mark 🙂

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Top 10 Tasks for Construction Superintendents

September 8, 2010
Stumbled upon this on the state of Washington Workforce Explorer site.  In reviewing this list, it occurred to me that jobsite photos and video should play a critical role in supporting most of these tasks. I have added comments next to each task (where appropriate) to specify the role that visual media can(should) play in performing the task.

If you’re not using photos in this manner, you should ask yourself why not.

Top 10 Tasks

  • Examine and inspect work progress, equipment, and construction sites to verify safety and to ensure that specifications are met. – Photos used to record progress and report conditions.
  • Read specifications such as blueprints to determine construction requirements and to plan procedures.
  • Estimate material and worker requirements to complete jobs. – Photo archives can provide visual references for similar jobs from the past.
  • Supervise, coordinate, and schedule the activities of construction or extractive workers. – Photos serve as a reference to confirm access, availability of materials and equipment.
  • Confer with managerial and technical personnel, other departments, and contractors in order to resolve problems and to coordinate activities. – Photos augment written and verbal communication and provide confirmation of resolution.
  • Coordinate work activities with other construction project activities. – As mentioned above, photos provide information on current site conditions.
  • Order or requisition materials and supplies. – Webcams and photos confirm receipt of materials, preventing over-ordering.
  • Locate, measure, and mark site locations and placement of structures and equipment, using measuring and marking equipment. – Photos used to augment measurements and markings.
  • Record information such as personnel, production, and operational data on specified forms and reports. – Photos augment written records and allow for forensic research of conditions not properly recorded.
  • Assign work to employees, based on material and worker requirements of specific jobs.

What’s Your Jobsite Photo Strategy?

August 4, 2010

When speaking with managers and executives from general contractor firms I make it a point to ask about their corporate strategy for jobsite photos. Ninety nine percent of the time, the response is “well, we don’t have one.”  Wow.

I’m sure if I asked the same question about estimating, scheduling, project management or accounting, one hundred percent would be able to convey their strategy to me. Yet, the one resource they have with the potential to irrefutably convey the value of their work isn’t worthy of a corporate strategy. Talk about an under-appreciated resource.

More is Not Better

March 31, 2010

When it comes to technology in construction, I encounter two themes time and again.

From providers I see solutions that I can best describe as “Walls of Text”, that is to say huge, unapproachable applications with dry, generic-looking,  form-driven interfaces.  – Why is it that you NEVER see a screenshot of a project management solution? Because they all look the same, that’s why!  – Regardless of their application, these solutions feature the Mega Swiss Army Knife approach to software by loading up on countless features that require hours of training before a user can begin to use them productively.

The Mega Swiss Army Knife

On the customer side I hear overwhelming frustration. From users in large, actually the largest, organizations that commit to the mega solution,  there’s the time commitment for training, the time spent on data input, status updates and managing data exchanges with project partners.  Often times, for those in “smaller” organizations (i.e. those with less than $200 million in sales), there is a feeling that these huge enterprise apps are elephant guns when all they need is a .22 caliber rifle. It’s no surprise that many of those in the latter group turn to home-baked solutions for project management, estimating, accounting and other back office functions. That’s right, they choose to develop the software and infrastructure, pay for maintenance and then risk obsolescence rather than dance with the 800 lb gorilla.

What’s the answer? Obviously, no one has offered anything worth embracing yet. My hunch is that the key to the winning solution will be in the interface.  Construction is one of the most tangible, relevant industry in our economy, yet the software in which the industry conducts its business is mired in text and numeric data.  The one solution that actually wins over a significant chunk of market share* will be the one that breaks from the mold and translates that data in a visual manner worthy of the industry that it serves.

*Note- despite my best efforts, I was unable to come up with any market share data for use in this post. If you have any, please provide a link in the comments.  Years ago, when I last saw this market data,  the industry was dominated by the “Other” category with major players like Prolog barely registering in the double digits. It’s no wonder that none of the current software providers include actual market share in their press releases. Instead, they boast of their “X percent” increases over previous years. Which, of course, is code for “We’re embarrassed to tell you how little of this market we actually own.”